Quick-responder badge
Companies that reply fast and to most of the inquiries they receive earn a quick-responder badge shown on their profile and listing cards. It is earned from real behaviour over a recent window — a fast median reply time plus a high response rate — and cannot be bought.
Manage your inquiries →What it is
The quick-responder badge is a trust signal that rewards companies for being easy to reach. When a company consistently answers the inquiries buyers send — quickly, and across most of them — the badge appears on its public profile and on its cards throughout the directory, sector hubs and fairs.
It is based on real behaviour, not on a payment or a setting you can switch on. Two things matter together: how fast you typically reply (a fast median reply time) and how many of your inquiries you answer (a high response rate). Because the badge looks at a recent window, it stays an honest reflection of how responsive you are right now.
How it works
- 1
Receive inquiries
Buyers send you inquiries, quote requests and messages from your profile across the directory, sector hubs and fairs.
- 2
Reply quickly and consistently
Answer promptly and respond to most of what you receive. The badge looks at a recent window, so steady responsiveness is what counts.
- 3
Earn and keep the badge
When your median reply time is fast and your response rate stays high, the badge appears on your profile and listing cards. Keep responding to keep it.
Why it helps
- A visible trust signal on your profile and listing cards
- Earned from real behaviour, never purchased
- Reflects both how fast you reply and how many inquiries you answer
- Shown across the directory, sector hubs and fairs
Frequently asked questions
- How do I earn the quick-responder badge?
- By replying quickly and to most of the inquiries you receive over a recent window. Both a fast median reply time and a high response rate are needed.
- Can I buy the badge?
- No. It is earned purely from real responsiveness; it cannot be purchased or granted on request.
- Where does the badge appear?
- On your public company profile and on your listing cards wherever they show up — the directory, sector hubs and fairs.
- Can I lose the badge?
- Yes. Because it is based on a recent window, it reflects your current behaviour — if your speed or response rate drops, the badge can go away, and it returns when you are responsive again.
- Does answering just a few inquiries very fast count?
- No. Speed alone is not enough; you also need to respond to most of the inquiries you receive, so the badge reflects reliable responsiveness rather than a lucky fast reply.